Verzendbeleid

Shipping Policy

Processing Time

All orders are processed within 1–7 days (business days). Once your order has been dispatched, you will receive a confirmation email with your tracking number.
Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time

Our standard delivery time is 10–20 business days after dispatch.
Delivery times may vary slightly depending on your location and local postal services.

Shipping Fees

Shipping costs are calculated at checkout and depend on your delivery address.
We offer free shipping on eligible orders during promotional periods.

Tracking Your Order

Once your order has been shipped, you will receive a tracking link via email so you can follow your parcel in real time.

Customs & Duties

International orders may be subject to customs fees or import duties, which are the responsibility of the customer. These charges vary by country and are not included in our prices or shipping costs.

Returns & Exchanges

If you wish to return a product, please contact our customer service within 14 days of receiving your order.

Items must be unused, in their original packaging, and in resellable condition.

Return shipping costs are the responsibility of the customer.

Once we receive and inspect your return, you will be notified by email regarding the approval of your refund or exchange.

Incorrect or Damaged Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at didiwear@hotmail.com with photos of the issue. We’ll resolve the situation as quickly as possible.

Need Help?

For any questions about your order or shipping, please contact us at didiwear@hotmail.com — our team will be happy to assist you.