DiDi Wear COVID-19 Update

Welcome back, DiDi Wear is Following the relaxation of lockdown measures and reopening announcements, our online store and production warehouses are now fully operational.

However, we take your safety and the safety of our staff and partners seriously, and so follow laid down and in-house guidelines to ensure your items are neatly processed and delivered safely. We believe our primary concern at these times is to ensure customers receive their items in perfect condition when they need them. We have set out contingency plans as well, while we continue to monitor any changes in the market so that we can continue to offer you the best service possible.

Covid-19 Q&A

  1. Is Your Delivery Service Operating As Normal?

Our delivery services are operating as usual, which including next-day delivery depending on where you are, as well as international

2: Our delivery times affected?

Our team works overtime to ensure your goods can be delivered as fast as possible. As you already know, we have taken measures to ensure safety during COVID-19.

3. Are You Accepting Returns?

Yes, we still accept returns in stores or through the post where all refunds/exchanges will be processed within 7 working days of receipt.

4. Have your Returns Period been Extended?

Yes, returns have been extended to 60 days until further notice. Any changes in the future will be communicated to you by email.

5. What Is Your Store Doing To Protect Staff?

We have put in place a number of measures to keep our staff safe and prevent the possible spread of COVID-19. Some of these include asking employees to use wear masks all the time, mandate the use of hand sanitizers, spacing, and increased aeration in working areas and instructions on handwashing techniques. We have also increased the cleaning regime for items and work area.

6. Are my orders safe to receive?

Yes. The likelihood that an infected person can contaminate commercial goods is low. Furthermore, according to the World Health Organization, your risk of contacting COVID-19 due to a package moved across many countries and exposed to different conditions and temperatures is very minimal. As a result, shopping online at DiDi Wear is your safest bet, as it allows you to avoid visiting busy markets, malls, or supermarkets.

7. How Do I Get in Touch?

If you have any questions about our Covid-19 policy, please contact us didiwear@outlook.com or call 438-863-1933